Privacy policy

Strefa Drewna
Last updated: August 20, 2026

This Privacy Policy explains how Strefa Drewna processes personal data of customers and visitors using our online store.

We respect your privacy and take appropriate measures to protect personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

1. Data Controller

The controller of your personal data is:
SMART MEBLE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Gdyńska 111
80-209 Chwaszczyno
Poland
NIP: 9581646055
REGON: 221187190
E-mail: strefadrewnapol@gmail.com
Phone: +48 794 386 303

2. Personal Data We May Process

Depending on how you use our store, we may process:

  • first and last name;
  • delivery address;
  • e-mail address;
  • phone number;
  • information necessary to fulfil an order;
  • order and purchased product information;
  • payment and transaction information;
  • information provided when contacting us;
  • technical information related to the use of our website.

The information processed depends on the services and functions you use.

3. Purposes of Processing

Personal data may be processed for the following purposes:

  • processing and fulfilling orders;
  • preparing and delivering purchased products;
  • processing payments;
  • contacting customers regarding their orders;
  • handling returns and complaints;
  • complying with legal obligations;
  • maintaining accounting and tax records;
  • ensuring the security of the online store;
  • responding to customer enquiries;
  • establishing, exercising or defending legal claims.

4. Legal Bases for Processing

Personal data is processed on the legal bases provided by the GDPR, including:

  • Article 6(1)(b) GDPR — where processing is necessary for the performance of a contract or for taking steps at the request of the customer before entering into a contract;
  • Article 6(1)(c) GDPR — where processing is necessary for compliance with a legal obligation;
  • Article 6(1)(f) GDPR — where processing is necessary for the purposes of our legitimate interests;

Article 6(1)(a) GDPR — where processing is based on the user's consent.

5. Placing an Order

When placing an order, the customer must provide information necessary to process and deliver the order.

This may include:

  • first and last name;
  • delivery address;
  • e-mail address;
  • phone number;
  • order information.

Providing information necessary to fulfil an order is voluntary, but failure to provide such information may make it impossible to enter into or perform the sales contract.

6. Payments

The store may support payment methods including:

  • Visa;
  • Mastercard;
  • Apple Pay;
  • Google Pay;
  • PayPal;
  • BLIK;

Klarna.

Payment information may be processed by the relevant payment providers to the extent necessary to process and secure transactions.

Strefa Drewna does not have access to complete payment card details where such information is provided directly to the relevant payment provider.

7. Shopify

The Strefa Drewna online store operates using the Shopify platform.

Shopify may process certain information in connection with the operation of the online store, order processing, security and technical services.

Data may also be processed by Shopify to the extent necessary to provide services required for the proper operation of the store.

8. Delivery

To fulfil an order, customer information may be used to arrange delivery of purchased products.

Because furniture deliveries are arranged directly by Strefa Drewna, information necessary to complete delivery may be available to persons responsible for carrying out the delivery.

9. Customer Communications

If you contact us by e-mail, phone or another available communication channel, we may process the information contained in your message or provided during the conversation.

This information is used primarily to respond to your enquiry and resolve the matter for which you contacted us.

10. Analytics and Marketing Tools

Strefa Drewna does not currently use Google Analytics.

The store does not currently use Google Ads, Meta Pixel or TikTok Pixel.

We also do not currently use Klaviyo, Mailchimp or other specified e-mail marketing platforms.

If additional tools requiring an appropriate legal basis or user consent are introduced in the future, this Privacy Policy will be updated accordingly.

11. Cookies

The store uses cookies and similar technologies that may be necessary for the proper operation of the website, including the shopping cart, checkout process and security functions.

Further information about cookies is available in our Cookie Policy.

12. Recipients of Personal Data

Personal data may be shared with entities that assist us in operating the store and fulfilling orders, including:

  • Shopify;
  • payment service providers;
  • technical service providers;
  • accounting or legal service providers where necessary;
  • entities legally entitled to receive such information.

Data is shared only to the extent necessary for the relevant purpose.

13. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected.

Data relating to orders may be retained for periods required by accounting, tax and other applicable legal requirements, as well as for the period necessary to establish, exercise or defend legal claims.

Where data is processed on the basis of consent, it may be retained until consent is withdrawn, unless another legal basis permits or requires continued processing.

14. Your Rights

To the extent provided by the GDPR, you have the right to:

  • access your personal data;
  • obtain a copy of your data;
  • correct inaccurate or incomplete data;
  • request deletion of your data;
  • request restriction of processing;
  • request data portability;
  • object to certain forms of processing;
  • withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

15. Right to Lodge a Complaint

If you believe that your personal data is being processed in violation of applicable data protection laws, you have the right to lodge a complaint with the competent supervisory authority.

In Poland, the competent supervisory authority is:

Prezes Urzędu Ochrony Danych Osobowych (UODO).

16. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against loss, unauthorized access, disclosure, alteration or destruction.

However, no method of transmitting data over the Internet or storing data electronically can guarantee absolute security.

17. Children's Data

The store is primarily intended for persons who are legally able to enter into contracts under applicable law.

We do not knowingly collect personal data from children except where permitted by applicable law.

18. Changes to This Privacy Policy

This Privacy Policy may be updated periodically, in particular due to:

  • changes in the operation of the store;
  • changes to services or technologies;
  • changes in applicable law.

The current version of this Privacy Policy is available on the Strefa Drewna online store.

Last updated: August 20, 2026

19. Contact

If you have questions regarding the processing of personal data, you can contact us:

Strefa Drewna
SMART MEBLE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Gdyńska 111
80-209 Chwaszczyno
Poland
NIP: 9581646055
REGON: 221187190
E-mail: strefadrewnapol@gmail.com
Phone: +48 794 386 303
Contact hours: 09:00–18:00